SUPPORT

Frequently Asked Questions

The things people ask most. If yours isn't here, drop us an email.

Last updated: 8 August 2026

Playing

Do I need to install anything or create an account?

No. Open the link in your browser and you're playing. There's no account to create, and we don't collect names or email addresses.

Is it really free?

Yes. Scroll Dungeon is a free web game. Running costs are covered by advertising, and rewarded ads are entirely optional — you can complete all content without watching one.

Does it work on mobile?

It does. Both mobile and desktop browsers are supported. Since everything advances with an upward swipe, it arguably suits mobile better. On desktop you can also use the mouse wheel, arrow keys, or spacebar.

Can I play in Korean?

Yes. Append ?lang=ko to the game URL and the whole game switches to Korean. Use the Korean version directly, or browse this site's Korean edition.

Saves & data

Where is my progress stored?

In your browser's local storage. Nothing is sent to a server, and reopening the game in the same browser resumes automatically.

Can I move my save to another device?

Not currently — there's no account system, so cross-device transfer isn't supported. A save started on desktop can't be continued on your phone. We recommend sticking to one device.

How do I avoid losing my progress?

Your save is deleted in these situations:

How do I reset my progress?

In-game, go to Settings (⚙) → Data → Reset progress. This can't be undone, so be sure.

Ads & privacy

Do I have to watch ads?

No. Every ad in the game is a rewarded, opt-in ad. Watching grants a bonus, but skipping never blocks progress.

What information is collected?

No personally identifying information such as names or email addresses. For product improvement and ad measurement we use Google Analytics (Firebase) and Meta Pixel, which may collect visit history, in-game activity, and device/browser information. Details are in our Privacy Policy.

How do I turn off personalised ads?

You can opt out at Google Ad Settings. You can also decline third-party vendor cookies collectively at aboutads.info or Your Online Choices.

When you're stuck

I can't beat the boss

Work through these in order.

  1. Are all six gear slots filled? Empty accessory slots are the usual culprit.
  2. Have you fused your spares? Unequipped gear contributes nothing. See the fusion guide.
  3. Have you levelled Boss Slayer? At +8% per level it's the highest-rate single card in the game.
  4. Dying to hits? Train HP and try the Knight. Running out of time? Train Attack and try the Warrior.

No high-rarity gear ever drops

Epic and above have a 0% chance below account level 11. That's design, not luck — until level 11, fusion is the faster path upward. The Mage hero's XP bonus helps here.

I'm always short on gold

Usually this means idle rewards are leaking. Idle gold accrues for only eight hours and stops; everything after is lost. Always collect before bed. And if you never picked a territory dispatch map, that income is zero. See the idle guide.

I run out of Energy too fast

Energy caps at 4 and refills one per 6 hours — four runs a day. That's an intentional pacing limit. The Energy Regen card cuts the interval by up to 60%, and Energy Cap raises the maximum.

Anything else

I found a bug / I have a suggestion

Email winpro@ovencode.net. Telling us what you were doing when it happened, plus your browser and device, makes it much faster to track down.

Where can I see what changed?

We log changes on the update notes page.